Receptionist

Edmonton, AB
Full-time


NATURE AND SCOPE OF WORK:

As our corporate Head Office’s Receptionist, you will be the first point of contact for the company and as such will be responsible for maintaining a professional corporate image both in person and on the phone. You will ensure that all receptionist and office management responsibilities are completed accurately and delivered with high quality and in a timely manner. You will take full ownership of the reception area and provide a high level of administrative support throughout the organization. This position reports to the Executive Assistant.

DUTIES AND RESPONSIBILITIES:

  • Oversee the daily operation of the reception desk including operating a multi-line switchboard and effectively transmitting messages both over the phone and through email
  • Responding to basic inquiries and providing general information about our business to prospective renters, current residents and clients, vendors and guests and rerouting incoming calls to the appropriate individual when required
  • Maintaining office security and exceptional customer service by ensuring all guests or vendors to our office and been greeted by the expecting staff member
  • Providing a high level of hospitality and service to all office visitors
  • Receiving and dating all incoming mail and packages, and accepting all mail items, packages, and inter-office mail
  • Receiving, opening, dating and sorting all utility bills and invoices to ensure that they are fully ready for hand off to and processing by Accounts Payables
  • Taking an active role in the coordination and planning of head office and corporate company events that can include but is not limited to researching events, vendors, and venues, coordinating group emails and invitations, receiving payments and RSVP information
  • Taking initiative to continually look for opportunities to improve the reception and office processes

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • An above average understanding of and experience with Microsoft Office Suite with an emphasis in Word, Excel, and Outlook
  • Experience using and batching out Moneris machines preferred
  • Ability to present a professional, welcoming, and friendly first impression both in person and on the phone
  • Ability to provide and express information in a clear and concise matter both verbally and in writing
  • Must work with a high degree of confidentiality and awareness of what would constitute sensitive information
  • Ability to establish and maintain effective relationships with the public, clients, and staff while contributing to a positive workplace culture
  • Must be very organized with an excellent ability to multi-task and priorities tasks in a dynamic work environment
  • Must be punctual and flexible to occasional after-hour commitments

We would like to thank all applicants; however only those candidates selected for an interview will be contacted.

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